Don't get caught by this company.

This company passes itself off as an official Bosch appliance repair company when you Google "Bosch repairs". DO NOT use them. They collected my washing machine on 12th January for a routine service and to clean out the drum which was leaving marks on the washing. It is now the 15th of February, more than a month later and I have not got the machine back. in the meantime one person calls and says I need a part that costs R350 and then another calls (after I have given the go-ahead) and says the same part is R750 and can they proceed. Then you get promised delivery every day for weeks and nothing happens. They promise to call you back and never once did. I am on the verge of going to the police to lay a charge of theft against them. I can think of no other way to get the machine back!