1 reviews | Active since Member
Booked an apointment with them for the next day. The mechanic messaged me he is going to be late. Then never arrived. The next day the mechanic once again said he was going to be late. I even got an apparent "Live Location" of the mechanic stating he was on his way, and he will be at my house in 59min.
Waited for him the whole day. He didn't even pitch, or at least be honest, an tell me that he won't make it.
I told myself if they don't pitch the next day, then Iwas going to request an refund.
The mechanic then phoned me at 7:30AM in the morning promising me that he will be at my house by 11:00AM. Again he said his going to be late, and then he pitched up after 14:00PM. He serviced my car, and he was very friendly, and serviced the car quick. He didn't run an diagnostic to check for any faults, and I requested to them to replace my fuel filter. "Everything was paid for up front btw." The mechanic told me that my cars fuel filter,and pump was one unit, and both needs to be replaced. So therefore I paid R250 extra for the fuel filter, which wasn't replaced. And I asked them to refund me the R250. They keep on ignoring my messgages, and phone calls. I want them to refund me the R250 they owe me. I just want to put this nightmare behind me, and go on with my life. The faults don't lie with the mechanics, but with the management, and Customer service Fixxr. I won't recommend them.