1 reviews | Active since Member
Good day
I have picked up that there are also additional damages such as scratches that where not there. Also the cloth the blocks the sunlight is dirty and gets stuck when I pull it which was not the case before the penal beaters worked on the vehicle, the roof lining is damaged by the door panels, you recommended the worst panel beaters, the staff that took my car to are very rude and lack client service, the panel beater did not even perform a water test to check for leaks, they did confirm this blatantly which is very negligent. honestly I'm not happy on top of that you guys are really inconveniencing me I need to be focusing on my job I'm busy doing you guys Job I'm not happy at all.
The workshop manager(Bukhosi) was disingenuous and not interested in delivering the adequate service, sourcing damaged aftermarket parts I've been with Discovery, Miway, and Outsurance. I only switched to 1st for Women because I felt it was slightly more affordable but I've since regretted my 1st claim. You've operated in bad faith.
I pay my premiums for both my vehicles and had to pay a full excess for half the job. This claim was changed from a glass claim to an accident claim but only the glass was replaced. Clearly the insurance and panel beater collude in taking shortcuts in order to find the cheapest feasible solution to profit from claims. Please come up with a viable solution to have my vehicle fixed.
This has been a nightmare from start. I would never recommend this insurance to anyone because this has been the worst experience.