FlexClub Marketplace's replyOfficial
08 Sept 2025, 12:48Hi Rebecca,
Thank you for reaching out and please accept our sincere apologies for the delay in responding to your post, despite our team having resolved the query already.
According to our records, the pricing issue on your account has since been resolved. We are truly sorry for the inconvenience this caused and for the frustration you experienced in the process.
At FlexClub, we aim to be transparent in our communication and ensure that our members feel confident about their subscription. Your feedback helps us improve, and we value the opportunity to make this right.
Best regards,