Poor Service

Even though this company might sell decent products, their after sales service is shocking at best. I initially purchased my Lithium444 back in June 2020 and I was happy with the product. The device recently stopped working and all attempts I made to contact them to find out about a possible repair came to naught. 3 emails, multiple phone calls. Nothing. Eventually I tried the chat feature on the website and someone took my details. About a week after that someone called me and gave me some poor instructions on how, where and to whom to send it back. At this point I lost all faith in this business. I would urge the public to not purchase from this company purely based on non-existent after sales service and a general and complete disregard to emails and phone calls. Even when they had my details it took a week to contact me. Thank goodness I never sent it back as I’m confident beyond a doubt the same service would have endured.