Flick Environmental Services
1.8|19 reviews
MM
Marvellous M
1 reviews | Active since Member
16 Jan 2023, 06:44
FLICK PEST CONTROL- NUMEROUS FLICKS AND THEY ARE NOT GONE
I requested fumigation in November and nothing has changed up to date the Flick Pest team has come to redo the fumigation over 4 times with no change, and the technicians do not work according to the time given which is also frustrating seeing as that I have small kids and I am a working individual so I will have to make provisions for when they arrive. I requested a refund so that I can get someone else to do the job seeing as though their fumigation solution is not working and they are not responding. I am highly frustrated and really irritated for such a huge company to be like this I guess that's why people prefer using smaller companies because they will do the job knowing their brand reputation is on the line. I WANT MY MONEY BACK
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Replies (660)Flick Environmental Services's replyOfficial
16 Jan 2023, 07:23Good day, Marvellous, we are sorry to hear about your service experience, and the four times as stated, that we did come back to honor our guarantee which hasn't controlled the pest problem you are experiencing still. We take such matters very seriously and would like this matter investigated and resolved amicably. Could you kindly provide us with your surname, address, or customer account number, in order to revert back to you? Could you kindly revert with your account number or invoice number, and we will revert back to you? Unfortunately, the Hellopeter platform blocks off telephone numbers or email addresses in this messaging platform.
Look forward to your soonest reply.
Look forward to your soonest reply.
Best regards,
Flick Environmental Services's reply16 Jan 2023, 07:23
Official
Good day, Marvellous, we are sorry to hear about your service experience, and the four times as stated, that we did come back to honor our guarantee which hasn't controlled the pest problem you are experiencing still. We take such matters very seriously and would like this matter investigated and resolved amicably. Could you kindly provide us with your surname, address, or customer account number, in order to revert back to you? Could you kindly revert with your account number or invoice number, and we will revert back to you? Unfortunately, the Hellopeter platform blocks off telephone numbers or email addresses in this messaging platform.
Look forward to your soonest reply.
Look forward to your soonest reply.
Best regards,
MM
Marvellous M's updateReviewer Update
16 Jan 2023, 07:30QUOTATION AND ACCEPTANCE 342582
MM
Marvellous M's update16 Jan 2023, 07:30
Reviewer Update
QUOTATION AND ACCEPTANCE 342582
Flick Environmental Services's replyOfficial
16 Jan 2023, 07:39Thank you, Marvellous, our Operations Management team will revert back to you today, and assist you with this. We do apologize for any inconvenience.
Best regards,
Flick Environmental Services's reply16 Jan 2023, 07:39
Official
Thank you, Marvellous, our Operations Management team will revert back to you today, and assist you with this. We do apologize for any inconvenience.
Best regards,
MM
Marvellous M's updateReviewer Update
16 Jan 2023, 07:50Thank you
MM
Marvellous M's update16 Jan 2023, 07:50
Reviewer Update
Thank you
MM
Marvellous M's updateReviewer Update
17 Jan 2023, 06:18STILL NO RESPONSE FROM FLICK
MM
Marvellous M's update17 Jan 2023, 06:18
Reviewer Update
STILL NO RESPONSE FROM FLICK