******* from Flight Network agency: Avoid at all cost

I booked my tickets via their website and at the time selected my seats for the outward trip. Later i wanted to chnage those seats to emergency exit. On their website it says that you need to contact the airlines. I did and they indicated that the change will cost T220 for 2 seta as they deduct the seat selection fee already paid. Then they said as i booked via an agency i need to do it through them ie Flight Network. They charged r5600 to change the two sats as their policy will not allow them to use the money paid already. I declined as this is a *******. I then asked them to add 1 extra bag. They charged R2957 and when i asked why it was so high they said they have a service fee of R968- for pressing a button!!!I did it on KLM online for R1884. It is a pity that this agency rips customers off in this way. They are not focussed on the customer at all. Best is to book via Travelstart or any other with which i have never had a problem like this before.