MC
michael C
Active since Mar 2017
41
Reviews
0
Industries
Reviews
41 reviews5 months ago
No support from standard bank
We have had ***** on our account on 18 October 2025. We have lodged a case with the bank and the police witinin 1 hur. Since then we have had no feedback from the bank in spite of promises of comming back to us and not doing this. It is a busines account and since then we could not use it. The amount is over R200000. What can i do more? They just promise that it will be escalated and at is all. It is very pathetic especially since we have been with the bank for over 12 years!!
53 replies
10 months ago
Capitec Business account not customer friendly
I have a business account with Capitec. I use it for ad hoc projects. When i wanted to make a payment I was informed that my account has been made dormant. This is done if for 6 months there is no activity. As it is used on an ad hoc basis there will be periods of inactivity. I was not informed that it will be made dormant - which is the basic thing to do for any client. To get it back operational is proving to be cumbersome and difficult - and in the meantime it is very inconvenient. I have my personal account alos with Capitec and that is great. I really would not recomment Capitec Business account as they are definitely not customer focussed.
53 replies
11 months ago
******* from Flight Network agency: Avoid at all cost
I booked my tickets via their website and at the time selected my seats for the outward trip. Later i wanted to chnage those seats to emergency exit. On their website it says that you need to contact the airlines. I did and they indicated that the change will cost T220 for 2 seta as they deduct the seat selection fee already paid. Then they said as i booked via an agency i need to do it through them ie Flight Network. They charged r5600 to change the two sats as their policy will not allow them to use the money paid already. I declined as this is a *******. I then asked them to add 1 extra bag. They charged R2957 and when i asked why it was so high they said they have a service fee of R968- for pressing a button!!!I did it on KLM online for R1884. It is a pity that this agency rips customers off in this way. They are not focussed on the customer at all. Best is to book via Travelstart or any other with which i have never had a problem like this before.
0 replies
11 months ago
KLM Customer Care Pathetic
I booked a flight through an online agent. I selected seats for the flight from CT ro Amsterdam. Iwanted to chnage it to more legroom from 63 A and C to 50H and J. On the KLM site i was directed to to chnage the seats all was fine until i wanted to pay then there was a technoical error and i was instyructed to caqll 010050101 which i dis. The "customer care"agent went throug my request ands then said o there is a technical error- and this is the 3rd time!!! When i askedto speak to a supervisor or manager as it can only be so difficult to change and pay the difference she just dudely cut me off. On you tapes the call should reflect arounr 12-50 on 22 May 2025. It is the most pathetic excuse for a call centre as i have ever come accross.Iam truly sorry that i have selected KLM as my carrier
0 replies
12 months ago
Most pathetic service: Sleepnet milnerton
I paid for a mask at the Milnerton branch including overnight delivery. I had to follow up numerous times and after 3 weeks got an email that the mask is ready for pick up. I send numerous emails to inform them that they need to send it via overnight courier as that is what i paid for. Yet , no response. I called 10 times and never once could i get hold of them as nobody picks up. This is the most pathetic branch of this business i have come accross. They are unprofessional and I would recommend to avaoid them and rather go to another branch.
58 replies
16 months ago
Be wary of ABSA Travel insurance. They are very reluctant to pay
We incurred some medical expenses while in Canada for 4 months. on our return we submitted the claims and all the detail. The emergency costs at the hospital has as yet not been settled. Promises have been made that it will be sorted out but 4 months later it has not happened. Fortunately we did not have to pay the bill in Canada and the account has been forwarded to us and Absa travel. This is a typical example of a company that is quick to issue you a policy at a high cost and then drags its feet to make good on what they promised, It is a shame that the hospital in Canada need to keep asking what is happening. This is happening in spite of the fact that we called the emergency number and received a reference number.
109 replies
18 months ago
Top pathetic company in SA
Just as i thought they cannot be worse they surprise and did just that. I decided to use then reduced offer of DSTV and take out a streaming package again in order to watch rugby. I went online and payed and was given the steps to reconnect. I followed the steps but as in the past when i entered my ID it says it cannot be found. I went on the chat line and was assisted by Mangqoba. I gave all my details and he came back and reconfirmed my ID. He came backand said that the systeme cannot find the ID. This after tey found everything in order to take my money. I explained that the reason why I wanted to rejoin was because I wanted to watch the rugby. I alsos stated i had the same problem previously and the lady who assited me actually got it solved. He said he cannot help and that i need to go to a walkin center. I explained that can only happen the monday and tat I wanted to spek to a manager as this is unacceptabvle. His answer was that it was against policy. Really!! No attempt was made to assit me and it was clear that he did not want to even try. Is this the standard of customer service we must leave with now? They are and stay one of the most pathetic companies in SA
106 replies
26 months ago
DSTv have no clue about customer retention and customer service
I complained about DSTv disconnecting my service. They send an email today (4 March) to reconnect for R199. I could not log on. I went to the chat site and was assited by Thabiso Malumane who came back and said i must pay R464. I asked why and he pretended that the chat was done. Why invite me to an offer of R199 just to make it impossible to do. This is the message send to me Don’t miss a chance to come back for the ultimate entertainment with DStv Premium Stream at R199 for 1 month (saving R600). Reconnect today and experience an unmatched array of LIVE top-tier sports like Rugby, the Manchester Derby and more. This is really pathetic
56 replies
26 months ago
Pathetic DSTv
Maybe the most *********** company in South Africa. I cancelled DSTv last year after the world cup. In december they send me an email stating: Score Big with 6 months of Premium Streaming for only R199pm Come back and experience DStv Stream and the endless entertainment on offer. Even better, you can get it all in our exclusive discounted bundle, where you get access to DStv Premium Stream, at only R199pm over 6 months (save R500pm). Plus, you get to have Showmax at no extra cost to you. I enrolled and lo and behold on 24 February they disconnected me and said I need to pay as follows: indly note you have an outstanding amount of R633.55 on your account that is why your services are disconnected. Please see below the breakdown of your charges: Balance Brought Forward= R 6.86 Subscriptions R 626.69 |Select to pay Quote Number (1843453180) DStv Stream Premium Subscription R 626.69 Are they that useless or just intellectually challenged.
224 replies
27 months ago
Terrible Showmax fgor service
I had to download the ne app now i cannot watch the programmes I have been watching. MANY have the same complaint but there is no solution. What makes it worse is that you get no response froim the chat helpline. This is a pathhetic excuse for a service. When will the problem be splved and please do not give the standard answer of soon
116 replies
Review Distribution
5 Star
4 (9.75609756097561%)
4 Star
1 (2.4390243902439024%)
3 Star
0 (0%)
2 Star
3 (7.317073170731708%)
1 Star
33 (80.48780487804878%)