Disappointing Experience with Flooring Depot

I recently made an online purchase from Flooring Depot, and my overall experience has been quite disappointing. The website showed all the items I needed, but upon placing the order, I was informed that not all the items were available. This lack of inventory accuracy led to an inconvenience and frustration on my end.

Furthermore, the customer service promised a prompt refund for the unavailable items, but unfortunately, that commitment has not been fulfilled. Despite multiple follow-ups, I am still waiting for the refund that was assured to me within a specific timeframe.

The lack of transparency and failure to meet promises has left me dissatisfied with my shopping experience at Flooring Depot. I would caution others to be wary when considering purchases from this store, as my encounter has been marked by unfulfilled assurances and delays.