Not about the customer

I wanted to order a big bunch of flowers for my mom’s 75 th birthday. Since I am in Johannesburg I mailed and asked for photos of recent bunches. I was told to look and book online. I told the lady that in my experience flowers on a photo and in reality is always different as some flowers are not always in season. I could hear that she was very annoyed and she told me they always have most of the flowers. I asked again for photos of flowers that they did that day and she refused and said that only the owner Mario could help me. I phoned Mario and asked him to make a pink/ blue wow colourful bunch of flowers and asked him to take a photo for me before they deliver. My mom send me a photo of the flowers before I received a photo from him!!!! It was orange with pink lilies that still need to open. My mom hate orange. This was exactly the scenario that I wanted to avoid. They are the least accommodating company that I ever delt with and will not recommend them to anybody