Zodiac Pool Products
3|0 reviews
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TM
Tiego M
1 reviews | Active since Member
07 Nov 2025, 10:20
Bad Product Worse Customer Care
I bought an MX6 pool cleaner from Makro Centurion on 23 October 2025 and the machine broke in 2 days. I reported the matter to Makro and they directed me to Zodiac customer care for assistance. All I can say is that the products is just as bad as the customer care and despite having a warranty you are expected to troubleshoot and/or fix the machine yourself. I have since lodged a formal complaint and I will be taking this further.
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Replies (71)Zodiac Pool Products's replyOfficial
07 Nov 2025, 12:05Good afternoon, Sir. Please accept my apology for the inconvenience and frustrations you experienced regarding your MX6 pool cleaner. I have been informed that your complaint has been attended to. Kind regards. Sandra, Customer Care
Best regards,
Zodiac Pool Products's reply07 Nov 2025, 12:05
Official
Good afternoon, Sir. Please accept my apology for the inconvenience and frustrations you experienced regarding your MX6 pool cleaner. I have been informed that your complaint has been attended to. Kind regards. Sandra, Customer Care
Best regards,