Flutterwave **** / *****ing money!!! DO NOT USE

On 20 October 2025, I made a payment of R4766 to Shein on their app using the Flutterwave payment portal to account number 4096758251. During the transaction, an error occurred and Shein's app says payment failed, however, the payment went off my bank account. Shein INSIST that they did not receive the payment and I did not receive my goods. Any attempts to date to retrieve my payment was unsuccessful with Flutterwave informing Absa that they are not authorized to debit.