Again, shame on you CemAir "Customer Care"!

Dear CemAir Customer Care. I have still received no response to my complaint regarding delayed luggage (4 days) first sent on 29th Sept 2025. So far I have emailed 2 different email addresses for CemAir containing the whole story, then completed a form on the CemAir website, and now this is my third review on hellopeter. If you want to see my story again, please refer to one of my previous detailed complaints or how about contacting me directly to actually provide some customer care? Perhaps you want me to actually spend my own money on phoning you? But then why provide all of these other alternative means of communication. Hoping to hear from you soon before I escalate to your senior management.