Pet Travel

I flew from OR Tambo to Cpt International with two dogs and had the most helpful, friendly and enthusiastic assistance at check-in, namely a gentleman called Presley and his colleague Joy. They took all the stress away from the boarding experience and ensured I had help all the way to Cpt which I was eternally grateful for. They walked me all the way to boarding, ensured I was seated on the bus comfortably with my dogs before everyone got on. The air hostess was also extremely helpful and kind throughout the journey. I was not so fortunate on the trip back from Cpt to Jhb, having little to no assistance and generally a horrible experience with disinterested staff that left me to fend for myself with two dog carriers. Having said that, the positive work from the two aforementioned staff at OR Int needs all the applause and genuine gratitude, as they went above and beyond in silly season where everyone was tired, but they did their job with empathy that I will never forget. Thank you!