F
FlyDubai
Unclaimed Business
F
FlyDubai
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#23Ranked In Transportation & Logistics
-100 NPSUnlikely
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Christo B
1 reviews | Active since Jan 2020
2 Apr 2025, 10:11
FlyDubai service getting worse with every flight!
Getting worse with every flight Food is below standard, Smelly aircraft, Unfriendly staff, No service, All movies and all programs need to be paid for in entertainment area,
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Remko W
1 reviews | Active since Jan 2020
24 Jul 2023, 10:23
FlyDubai - Shocking Service
My son, Meerten van Wyk, travelled from Durban through Dubai to Olbia in Sardinia arriving lunch time on Saturday 22 July. He booked his ticket online on the Emirates website. His bag was lost after check-in in Jhb by either Emirates or FlyDubai. It was properly reported at Olbia airport and on FlyDubai airline's website. Emirates refused to get involved stating that although the complete itinerary was booked through them it was FlyDubai's problem as they were the last in the queue. Tracking the process through FlyDubai's website they are stating that the bag will fly from Dubai to Olbia only tomorrow the 25th and only thereafter will arrangements begin to get it delivered. I think it is shocking to leave a young man with nothing for at least 3 days. This bag should have been delivered to him at the very least the next day. FlyDubai's customer service simply put there hands up and direct you to the baggage department. The baggage department refuse to assist in expediting the bag as it is Olbia airport's responsibility according to them. I tried to call the number from Olbia airport at the start already but the options is only in Italian. This is shocking customer services by both FlyDubai and Emirates.
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Remko W
1 reviews | Active since Jan 2020
24 Jul 2023, 10:23
FlyDubai - Shocking Service
My son, Meerten van Wyk, travelled from Durban through Dubai to Olbia in Sardinia arriving lunch time on Saturday 22 July. He booked his ticket online on the Emirates website. His bag was lost after check-in in Jhb by either Emirates or FlyDubai. It was properly reported at Olbia airport and on FlyDubai airline's website. Emirates refused to get involved stating that although the complete itinerary was booked through them it was FlyDubai's problem as they were the last in the queue. Tracking the process through FlyDubai's website they are stating that the bag will fly from Dubai to Olbia only tomorrow the 25th and only thereafter will arrangements begin to get it delivered. I think it is shocking to leave a young man with nothing for at least 3 days. This bag should have been delivered to him at the very least the next day. FlyDubai's customer service simply put there hands up and direct you to the baggage department. The baggage department refuse to assist in expediting the bag as it is Olbia airport's responsibility according to them. I tried to call the number from Olbia airport at the start already but the options is only in Italian. This is shocking customer services by both FlyDubai and Emirates.
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