Outstanding amount

negative experience with Volvo Hillcrest. It's unfortunate that I had to deal with such an unprofessional dealership. Volvo Hillcrest did not fulfill their obligation to settle the outstanding amount on my car loan. This is a clear breach of their responsibility and a major inconvenience for me, as it can negatively impact my credit score and financial well-being. It's unacceptable that a dealership would neglect such an important part of their service, and it raises serious questions about their commitment to their customers. It's evident that they have failed to provide me with the quality service I deserve. Overall, I would not recommend Volvo Hillcrest based on my experience. It's disappointing that they have not upheld their responsibilities and have put me in such a difficult position.