DO NOT KNOW THIS COMPANY

DO NOT KNOW THIS COMPANY and they appeared obn my credit report saying i owe R1200 but the nicest part is i noticed this company on my credit report for few month wondering who they are but i left it as it showed paid ... about a month ago i checked my credit report and BOOM in arrears when i checked this account shows i took a loan in SEPT 2024 a year later and now this shows in arrears and the more i try to get the burea to give me info on who this company is so that i can contact them the burea is just no help at all ... so if everyone review that i have read so far has the same issue clearly something needs to be done