Unfair blacklisting by Homechoice

Previously l complained about the unfair blacklisting by Homechoice . They contacted me and promised to look into the matter . On the 09th of March 2023 . Mrs Lee -Ann Peterson promised to help me . She requested my ID and affidavit confirming my dispute with the Home Choice . On the 10th of March 2023 sent them and response was received with the Ref 2959136 . To date I haven't receive the results of the investigations, instead the company is forcing me to pay . My conscience is clear I didn't order blankets . I also sent them my last proof of my order which were curtains beside I don't remember placing an order for anything.