Deeply upset customer

I am in utter disbelief and would like to express my deep dissatisfaction not only with the appalling service experienced by my children at Food*****s market Harvest place but also with the incredibly bad quality of food they were sold

This afternoon on 28/02/2026 I sent my 2 teenage children to purchase, amongst other things, Brisket from the butchery. They came back home extremely hurt because of the terrible attitude the butcher lady had when she was serving them. She complained throughout when she was serving them because she didn't like the fact that they were buying multiple packets of meat making them feel small. She was not only rude, but she proceeded to only select fat with barely any meat as she was visibly annoyed

I am under the impression that the core of her role is serving customers but it seems this is not the case. I would like to request that management urgently arranges to take this meat back and replaces it because I cannot accept this. I expected a lot better from such a well established franchise