Foodies - Foodeez - Grocery Factory Shops
1.7|11 reviews
HP
Helena P
1 reviews | Active since Member
30 Jul 2024, 05:22
Foodeez Grocery Factory Shop Parklands won't pay back my refund!!
FOODEEZ Parklands
On 30 June I made a purchase on the FOODEEZ APP from the Parklands branch. Some items were out of stock, thus needed to be refunded.
I have been dealing with Raymond Rose since the purchase date to refund the amount of R175.96 for goods paid for that were out of stock.
He has been in contact with Peach Payments who could not assist. He referred me back to my bank, Capitec, a second time. On 18 July 2024 a representative of Capitec Bank called Raymond Rose. She had difficulty communicating with him, as he was shouting over her, and eventually put the phone down on her.
I then sent an email to Peach Payments regarding this issue. They have responded that they have been trying to make contact with Raymond Rose, but do not get any response. HOW CAN I GET MY REFUND BACK?
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Helena P's updateReviewer Update
01 Aug 2024, 14:50I decided, at this late stage, to contact the CEO of Foodeez, Dave Bester, directly this morning. By 15h15 gehad resolved my issue. Thank you for your prompt response Dave. I appreciate it.
HP
Helena P's update01 Aug 2024, 14:50
Reviewer Update
I decided, at this late stage, to contact the CEO of Foodeez, Dave Bester, directly this morning. By 15h15 gehad resolved my issue. Thank you for your prompt response Dave. I appreciate it.