Worst Service from FORD AMANZIMTOTI - HatfieldGroup

The worst experience we have ever had with a dealership. Bought a vehicle second-hand. Various items failed their checklist. Wiper blades, bumper and fender arch not lining up and loose. Brake pads that need replacing to name a few. Stone chips all over the vehicle that we were told would be touched up. The bonnet had the worst stone chips and we paid toward having the bonnet resprayed and VPS app**** to the bonnet. The sales person we were dealing with left and the new sales person and manager are refusing to replace and repair the list of items we have asked about. I would not recommend anyone buy a vehicle from this branch. Their service to their clients is appauling. Our vehicle is still with them as I refuse to collect it until the brake pads, bumper, fender arch, wind coming in through the passenger side door, roof lining has water mark on passenger side and not put back correctly. We are being told this is due to the sound system that was fitted prior to us purchaing it. So the water mark just majically appreared. They have replaced the wiper blades and repaired the voltage outlet. How very kind of them. I hope this review is a warning to all future buyers out there.