*********** Staff

I called Ford from Wednesday (08/11/2023), Thursday and today just to book for a car service. The receptionist took my details on Wednesday and said I’d be called or emailed back for a quote. I called again on Thursday and spoke with a lady (Mendy) and she took my details again and said I’d be contacted with the quote. I called this afternoon enquiring if anyone was going to contact me and she said I should hold the line while transferring the call. The phone rang and went back to her line, instead of giving me feedback, she hung up. I immediately called back and she never picked up again. This is the worst service I’ve ever received from Ford Claremont and leaves a bitter taste. What a waste of my time.