1 reviews | Active since Member
I have been having endless issues with the Fury Ford Amanzimtoti branch after my purchase of a brand new 2020 Ford Ranger Wildtrak. In a nutshell it was first the tail lights ; software ; squeaky brakes and then tyre pressure sensor . My latest issue was just this past week when my van was again booked into the service department for software upgrade, squeaky brakes and left front tyre pressure sensor faulty. After 6 days YES 6 DAYS my van was eventually returned to me without my brakes issue being resolved and now NONE of my tyre pressure sensors working. When i query about the tyre pressure sensors i am now informed by the same service consultant EB, who had during the week informed me that the faulty sensor has been replaced and is functional, that now ALL my sensors are non functional. When i query as to how is this possible as when i brought in my vehicle to this branch all 3 were 100% functional with the fourth one being faulty and was replaced i am told that its because my tyres are too big. What a lame excuse!!! How is it ok to bring in a vehicle , and a new vehicle that was purchased at this very same dealership might i add, in working condition and then be returned to you worse than what it was given in? I went a step further and spoke to both the dealer principal Stacey Grace and head of the fury group Jock Green to get my matter resolved i am then given the same excuse that the cause of your squeaky brakes and now non functional tyre pressure sensors is because my tyres are too big. I was left speechless because HOW IS IT OK FOR A CUSTOMER TO BRING IN HIS VEHICLE WITH CERTAIN COMPONENTS THAT ARE IN A 100% WORKING CONDITION BUT THEN THE FURY FORD AMANZIMTOTI BRANCH RETURN THE VEHICLE TO ME DEFECTIVE??? If someone out there can assist me or would like more info kindly feel free to contact me on 0836321145.
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