Horrible customer service.

What a horrible experience with this dealership!!! It has been 2 weeks since I booked my car for it to be checked as it was giving me problems. Up until today the is absolutely nothing that has been done to my car and the worst part of it is that no one seems to care. I've been using my money calling them for an update and I'm getting different stories & different reports as if they are just giving me answers for the sake of answering and not necessarily telling the truth. I am so disappointed shym I must say and upset at the same time, because now I'm struggling to go to work because of people who doesn't want to do their job, I'm now going into a 3rd week without my car. I cannot understand a big brand like this that gives such a bad and pathetic customer service. These people just don't Care!!!