RIPPED OF AND UNHAPPY CUSTOMER!!

My daughters Ford Focus Ambiante has been in and out of Lazarus Ford with various issues and never sorted. At 60 000kms the engine failed and they quoted R93 000.00. I obtained alternative quotes for between R25 000 and R30 000.00.Eventually, with the help of Ford Customer Service, Lazarus Ford agreed to do the repairs for R30 000.00. I bet they still cover all their costs plus at this price!!! How does a engine fail at 60000kms after being serviced by the dealer??? WHAT A RIP OFF!!! I had to force a response out of them via Ford Customer Care. Not what you would expect from a "Blue Chip" Company!!!