Unhappy with the service at Ford Vanderbijlpark

I had a problem with my car on the 12th October 2021 and I called Ford Vanderbijlpark and I was told to bring it the car in on the 13th October 2021, I was told they will call me later to pick up the car. Later that day they called tell me I will get my car on the 14th October 2021 because they still need to diagnose the car for further problems. On the 14th October I didn’t receive any phone call from Ford, so I decided to call at 15:30 pm and they said they will call me back later because they are still busy with the car and I never received a call back. On the 15th October 2021, I called them at 09:00 am and I was put through to the manager who took my number and said she will call me back after hearing my problem. I never received a call back from the manager and then after 3 hours from my call to the manager I then received a call from Charlotte telling me that they just found out that my car had a problem with the turbo and that I will receive my car earlier in the week of 18th October 2021. On the 18th October 2021 I called Ford at 08:00 to find out how far are they with the progress of the car and then I was told Charlotte will call me back. I received a call back at 10:00 am and I was told that my car had a wiring problem and they didn’t know when exactly I will get my car. I am so frustrated with Ford because I feel that they are giving me the runaround. I only have one car and I’m currently struggling to go to work and take my son to school, what’s even worse is that my 10week old son got sick on Saturday and I didn’t have transport to take him to the hospital or pick him up when he was discharged this morning... I’m really unhappy with the service I’m getting from Ford.