Unacceptable Service & Technical Failure on New Ford Transit - FORD FOURWAYS

I am writing this to express my absolute frustration with the service (or lack thereof) at Ford Fourways. In June 2025, we purchased a brand-new Ford Transit to serve as a mobile workshop for our business. From day one, this vehicle has been nothing but a liability. The Issues: Faulty Electronic Doors: These have not functioned correctly since delivery. Despite being told a "full day software update" would fix it, the problem persists. Electrical Ghosting: The dashboard is a Christmas tree of error messages. From phantom tyre pressure warnings to every conceivable service alert, the system flashes errors every time the engine starts. Battery Drain: The vehicle has a mysterious power drain that Ford Fourways cannot explain. We have already had to replace the battery once after just four months of ownership. The "Service" Experience: We gave the dealership 2 weeks' notice before booking the vehicle in. They kept our van for 2.5 days. As a business owner, this is 2.5 days of zero income, yet they didn't even have the courtesy to call and admit they couldn't find the fault. Instead, they’ve now requested the vehicle back for another 3 days with no guarantee of a fix. The Financial Impact: There has been no offer to compensate for the battery we had to replace out-of-pocket, nor for the massive loss of business income caused by their incompetence. According to the Consumer Protection Act (CPA), we are entitled to goods that are of good quality and free of defects. How is this level of service acceptable for a brand-new commercial vehicle? We bought a Ford for reliability, but all we’ve received is a "mobile workshop" that can't even leave the driveway without an error message.