bad service and serving underage boys alcohol

My boyfriend and I decided to go bowling on the 06/01/2018 at the super games arcade in forest hill city. At our arrival we had to wait for Trance who was at the front desk to have a laudable conversation with his friend before he was able to assist us. Being patient as we are we decided to wait. After his assistant we were given lane 4 which only let us bowl once before it gave us a technical error on the screen before we were moved to another bowling lane. As we were moved to bowling 1 things were okay however my boyfriend and I noticed that there were underage children by the bar being served Sminnof spin/ storm. Our lane after 4 or 5 plays it started malfunctioning by dropping less than 9 pins when a new player started the round. I later called Trance for assistant who seemed not to understand how bowling works to begin with during the process the manager France decides to pass by and Trance asks for his assistant. France didn't bother greeting us and seemed annoyed to be called to deal with customer queries when he could be serving under age children alcohol. During the conversation which wasn't done as our query wasn't served France the manager walked away and continued with business as usual. Trance then later followed on to move on to his front desk. We decided to confront them about their bad customer service and leave.

This arcade is so unprofessional and careless I don't think its a safe space for kids either. Stay away by all means possible