Pathetic Workshop Formen

<p>Took my Out of Factory warranty BMW to For****s  Tygervally to get assest for a strange rattle i was getting.</p> <p>A forman was called to assist me in identifying the rattle so that i could purchase the Parts for the repair. I advised him that i have dont lots of troubleshooting to Locate the fault, removing belts, etc etc etc but the noise Remained.</p> <p> </p> <p>he did a quick look telling me its my DISA valve. When i told him i checked it and even Disconnected it and told him it not that, He insisted it is the Disa. I then told him the noise is in the bottom of the engine. his response," The DISA rattle noise Travels ...</p> <p>He did not even ask me to book the car in so they can trace the Noise nothing.. he said i should start with replacing the DISA and walked away..</p> <p>I left without buying parts and took it to a Family Friend ( Ex BMW Specialist ) .. he traced it for me and it was my Catalytic converters that have packed up.. That been replaced and the car is 100%</p> <p> </p> <p>Poor Service, Poor Knowledge, poor decisions and Poor Judgment.. To advise a customer that he should throw parts at a problem in hope it is the fault</p>