Bad service

I am so disappointed with this company. i called in to reserve 6 sits for my family to celebrate my birthday Friday the 24.02.2023 and was told to send email with my wiki deals vouchers which i did. they didn't even bother to reply on my email as they promised. I called them Saturday to check my reservation status only to be told they are full booked my table was never reserved was told to book for this weak even though i told them i called emailed then as per their instruction. What a Disappointment