1 reviews | Active since Member
Originally got a dominator when I had my pool built, but did not like it at all. Had them exchange it for the kreepy krawly pro. After only six months it suddenly stopped working and I noticed that the weight holder had totally broken in three different places. It has been in the pool all the time and I don't have children or anyone who play around with the machine. Cannot understand how after just 6 months it just broke apart. I contacted them and they told me that I would need to purchase a replacement which is well over a thousand rand. The machine is supposed to have a 1 year guarantee, but this is not mentioned at all. For such a high priced item, you would expect it to last at least for the guarantee period. I would not recommend this product to anyone. Had a Baracuda machine at my previous residence and it gave me excellent service for more than 5 years. The quality of the Kreepy Krauly is of a very inferior, substandard manufacture with the fitting and most of the machine made of very thin, low quality plastic. How they can charge over a thousand rand for a small plastic fitting, that does not even have any mechanisms or anything is a total rip off. If you want to replace the whole head of the machine it costs half of the price that they want to charge for that small part. They do not honour their guarantee on any of their products. WILL NEVER USE ANY OF THEIR PRODUCTS AGAIN. STEER CLEAR FROM ANY KREEPY KRAULY PRODUCT