Cruel

Firstly, this “law firm” will find the most inconvenient way of contacting you. They called my place of work, as the first point of contact, and spoke to my boss. I lost my job and this was one of the reasons.

Upon contacting them back, they were rude and the secretary spoke about me whilst on the phone with me in Afrikaans and then put the phone down.

When I finally spoke to someone of relevance, they told me I need to pay the amount soon. I let them know I am not in the financial position to pay the entire amount off.. They were extremely abrasive and rude by mentioning “it’s not their problem and I must sort it”. Bare in mind that the amount is higher than my salary before I lost my job.

They don’t offer a payment plan. They don’t offer a resolution besides demanding the money to be paid, even after losing my job.

They keep harassing various members of my family when they have my number and can talk to me directly. They keep asking me to pay but the amount owing isnt even on my name. It’s on my dad’s name and it’s for a medical bill.

They need to consider changing how they deal with such matters because they are rude, aggressive, and highly unproffesional. They seriously need to be reported for their unprofessional behavior.