1 reviews | Active since Member
<p>An ongoing dispute over incorrect Telkom billing after we cancelled our lines when moving to new premises in June 2015. After being ignored by Telkom for months, we were approached by 3 different Telkom attorneys over a period of 2 years, all of whom we corresponded with as to our issue of overbilling with Telkom which continued to remain unattended to. We received notification from yet another new attorney dealing with our issue and again sent all correspondence to Desire Plaatjies of Fourie Sikweyiya Inc. Our account was reconciled and proof of payment as our record shows was sent to Ms. Plaatjies after she finally sent us our final accounts. No acknowledgment of payment was received by her although we have proof that the emails were opened and upon wanting to renew a mobile contract discovered that our company has been listed with the national credit bureau. Ms. Plaatjies refuses to deal with the issue, refuses to advise who I need to speak to at Telkom or at Fourie Sikweyiya and simply refers me to a Telkom branch (where is where my issues began). How can Telkom through an utterly unprofessional attorney's firm bully small companies into submission to pay for accounts they are disputing? And how can they tarnish a clean reputation, without warning, without acknowledgement of payment already received and without responding to the ongoing query re incorrect billing? I have no idea where I stand now, how long we will be listed or how we become unlisted. And that after the delay was precipitated by Telkom who continued to change attorneys without actually dealing with the issue at hand. Now I read Fourie Sikweyiya Inc is a scam! I tried to speak to any one of the partners at the firm but was blocked by Mrs. Jonk who like Desire Baatjies wanted nothing further to do with the issue. I sent an email last night and phoned this morning but no acknowledgment. They simply ignore all correspondence. So now i have paid, but am still listed with NO idea how to get out of this mess. What a shame that attorneys Fourie Sikweyiya whoever they may be threaten to a point where they have what they want and then cut all correspondence with you. To get anywhere with Telkom is pulling teeth from a chicken. </p>
After being terribly upset about the phone being thrown down in my ear by an employee at Fourie Sikweyiya, I placed a review on Hello Peter. I was immediately phoned by Riaan who offered to personally see to my problem with Telkom. The dispute is ongoing but I have paid the outstanding amount to at least get my company cleared on our credit rating. Riaan has been incredibly patient and helpful. If only I was put through to someone like this when I initially began the process. He has diligently phoned to find out how my payment is progressing and has offered to get Telkom to clear our name immediately. This is definitely a legititate company who is dealing with all Telkom issues. Unfortunately Telkom is the one who should be under scrutiny and not the lawyers firm who is trying to collect Telkom's outstanding fees. Telkom is bullying people into complying despite fees not being legitimitely owed.
I want to thank Fourie Sikweyiya Inc in Port Elizabeth for finally sorting out my issues with Telkom. The process from hereon was fast, smooth and with great customer service. I will definitely use Riaan to sort out further personal or company issues.
After being terribly upset about the phone being thrown down in my ear by an employee at Fourie Sikweyiya, I placed a review on Hello Peter. I was immediately phoned by Riaan who offered to personally see to my problem with Telkom. The dispute is ongoing but I have paid the outstanding amount to at least get my company cleared on our credit rating. Riaan has been incredibly patient and helpful. If only I was put through to someone like this when I initially began the process. He has diligently phoned to find out how my payment is progressing and has offered to get Telkom to clear our name immediately. This is definitely a legititate company who is dealing with all Telkom issues. Unfortunately Telkom is the one who should be under scrutiny and not the lawyers firm who is trying to collect Telkom's outstanding fees. Telkom is bullying people into complying despite fees not being legitimitely owed.
I want to thank Fourie Sikweyiya Inc in Port Elizabeth for finally sorting out my issues with Telkom. The process from hereon was fast, smooth and with great customer service. I will definitely use Riaan to sort out further personal or company issues.
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