Active since Apr 2017
12
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Reviews
12 reviews11 months ago
Unjust Account Lock and Poor Service
I'm extremely disappointed with the service I've received. My account has been locked on the grounds that I've "claimed too many returned products"—a situation that could have been avoided had the deliveries been handled with proper care in the first place. I have always followed the correct process, including providing photographs and expiration dates when requested. There was no prior warning, no phone call, and no transparency in terms of policy—there is no clear small print to justify this decision. Now, not only am I unable to place orders, but I also cannot access the funds in my wallet or have them transferred to my bank account. It’s disheartening to be treated as if I'm being *****ulent, when all I've done is hold the company accountable for the quality of their deliveries. I will NEVER buy from Checkers again!
0 replies
20 months ago
Rosewood Cape Town is a ****! Don't buy their clothes.
****! Had to cancel my cc because they kept on taking additional fees off - small amounts after charging me an exorbitant R4500 for a jersey, 2 of the SAME shirts, and an undercoat. Such bad quality and sizes as suggested by them are 3 sizes too small. R4500 down the drain. Don't touch them! I had to give everything I bought away. Photos or photoshopped!
0 replies
20 months ago
No after sales service/selling incorrect products after explicit explanation of needs.
They sell you a laptop with software that is incompatible with a Smartboard when it was explicitly stated by me that it is all I need it for. I am a lecturer, have a desk top at home and only need the laptop at university. We spent weeks trying to connect with Hisense who eventually, after liaising with their international office confirmed that the machine is incompatible. Incredible connection accepted the return only to phone me and say that it is not a hardware issue so they cannot accept it and I need to come and fetch the laptop. I have now spent thousands to own a redundant laptop! Terrible service. I will not leave it at this.
0 replies
29 months ago
MTN. Stay away from MTN.
Impossible to get any help from MTN. Have been client for 28 years! Since they hit the market. Have been harassed by 2 debt collectors for over a year. So brazen they give phone numbers. I have emailed, phoned and gone into stores to make them aware of this. I have a debit order that goes off ea month! I received 7 smses and 3 phone calls in the last 2 days and when I phoned now mtn had no idea what to do with me and kept passing me on to 3 other people, 1st ***** then 2 from collections. Caroline was extremely rude. No matter how much I explained, they had no concept of what I was trying to tell them.i have now been on hold for 2 min to head office. Done with MTN. Don't ever use them. They are disorganized and unapologetic about that. I am sure they have insiders on the job that leak client information. The debt collectors had far too much details of me personally. If I could give 0 I would! Disgusted 🤢
0 replies
68 months ago
Superbalist SUCKS!!!!!
I would give you 0 if I could! I drove 25 km to collect my order in Ottery only to discover that the order was completely wrong!!!! Firstly, if the packers have a code and a photograph of the ordered product, I do not understand how a different design and colour can be delivered to your collection point!!!!! I went back in to return it and was told that I had to first log a return and that I could only do it on the app. (The assistant spoke so softly behind a mask and a perspex plate that I had to ask her to please remove the mask, speak louder so that I could hear!). I had not downloaded the app so with 20% left on my battery and without my glasses I had to download the app. 30 minutes later I was still struggling! They won't accept your return unless you take a photo of what you received. I eventually managed to take a photo and do the return but the young lady behind the desk refused to take the returned product unless I give her a return number. The email I had to then download on 10% battery was not arriving in my inbox. Going back into the app I noticed that notification could take 48 hours!!!!!!!!!!!! So you expect me to take the VERY WRONG product back home and drive another 25 km's to return it to you! The young lady behind the desk was young, rude, uninformed, inexperienced and useless! When I asked for her name she said she won't give it to me and that it's not her problem. Well, it certainly is not MINE! Surely your systems should allow someone to return the wrongly delivered item there and then????????? Will you be paying the 100 km waste in petrol and wear and tear to drive back once I have received your long awaited email to confirm the return??? All in all just a rotten experience! I will never waste my time and money again by ordering from Superbalist. I think their staff and management should experience the frustrating process to order and return a product. Nothing makes sense. You need to learn something about customer service and effective customer experience if you want to survive this tough economy! So now I am still awaiting the email. I finally convinced the assistant to take the wrong delivery and keep it so that I could phone her with the cancellation number which will who knows, appear in my inbox someday soon! You need to definitely improve your return systems and allow staff to accept the wrong product there and then. This is not an issue the purchaser wants to deal with - if I ordered something specific I want that item delivered. It is not as if I changed my mind when I saw it. It was the wrong item - by far.
0 replies
69 months ago
Cape Removals is the BEST in Cape Town!
We used Cape Removals for our recent move to another suburb! What a pleasure it was to deal with them. Firstly, they were competitively priced, extremely responsive to emails and phone calls (whereas we are still awaiting responses for comparative quotes a month later) and very professional. They arrived on-time (09h00) and the driver phoned to advise they are on their way. Amos, the leader of the pack, was extremely professional and had the guys organised in no time. Every table top was covered in a blanket and cling wrap and extreme care was taken with all our items. Nothing broke although there was a nick here and there which is expected. I bought each guy (there were 7 - another indication of their professionalism) a pie and cool drink at lunchtime and every single guy without exception came to me to thank me personally. There was no mucking about and the move was completed with them re-arranging some furniture I needed some re-arranging with - all the while with a smile on their faces. What a positive experience!! I highly recommend Cape Furniture Removals and would not hesitate to use them again!
53 replies
73 months ago
Great company
Attended my first class through Shaw Academy and loved how it was presented. The presenter had a beautiful voice, sounded knowledgeable and captured my attention from the get-go. It gave me an idea of what's to come. I immediately ordered my toolkit and will continue with the course until I have reached the end.
105 replies
91 months ago
BAD telephonic service from FNB
I have now dialled a number for the 9th time trying to speak to someone who can help me to change an email address on their system!! I continue to be put through to the incorrect people or I get cut off. It is now 4 hours later and I have STILL not managed to speak to anyone who can assist. FNB service is appalling! They keep you on the line or cut you off on purpose by the sounds of it. I am pulling my hair out I am so frustrated!!!!
105 replies
95 months ago
NO service from Telkom
Telkom LTE internet down for 6th day. Telkom not responding to complaints. I have online business and seriously affected by this. Phone calls and pleas fall on deaf ears!! Complaint ref nr ********** 3. Number phoned daily 081180. What must I do to be heard? I am 6 days behind on work and struggling on my mobile with orders and correspondence. Help!!!!!!
158 replies
109 months ago
All round excellence from Autoworks
<p>We started using Autoworks after our mechanic gave up his premises and joined them. I have only received patience, professionalism and excellent workmanship from Autoworks. From the office staff and Carly in particular to the service staff. I was towed in from Vredenburg and my car was dumped at 22h00 one Sunday evening in their parking area for what seemed like a minor problem. I knew I could simply phone George or Carly, drop off the keys and wait for the vehicle to be thoroughly checked and fixed. 2 Weeks later and after an unfortunate 'huge' bill the vehicle is ready with an itemised invoice covering each and every point so that you know you are not fooled into paying for unnecessary 'extras'. They are thorough and trustworthy. All our vehicles are now serviced by Autoworks.</p>
56 replies
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5 Star
4 (33.333333333333336%)
4 Star
0 (0%)
3 Star
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1 Star
8 (66.66666666666667%)