Bad Customer Service bad very unhygienic.

Horrible customer service at Fournos Little Falls..bought a take away breakfast. I had to beg for cutlery and when I got to work only to find out it’s only forks inside. I asked for their butter and I was told that it is R3,the lady told me that she will try to give me 2 as I bought 3 take aways..we ended up sharing the 2. I saw a ****roach 😫😫