There when you need them

I've been with Fox security in Meyersdal since they started out and have always been satisfied with the service. Yes, like with any "relationship" there are ups and downs. For the downs there are usually a satisfactory resolution. If the alarm goes off the response for a callback is usually so fast that I do not have time to switch the alarm off. The response vehicles are normally there within reasonable times considering the patrol areas and the activity at the time. The installers and techs have almost always been there at the appointed times. A few years ago, my sister fell at around midnight and we could not get her up. We phoned them and somebody came out to help us completely free of charge even though I am sure that is not part of the patrol person’s responsibilities. We had "visitors" Sunday morning and the alarm went off. We received the call and a few minutes later two patrol cars were on scene. They chased after them but lost them due to fence hopping but came back to just make sure we were OK and to enquire if SAPS is required etc. An hour or two later we received a call from the call center just follow up. So, I just want to say thank you all and well done!!!