1 reviews | Active since Member
i am writing this review with the heart full of Joy and Happiness. My insurance referred my car to be repaired by FR Panelbeaters. it was booked in on 30/09/2024. When arrived them they notice that on their checklist there's another part that was not included on qoutation with insurance. They informed me that i request needs to be submitted to my insurance for additionals to be authorised. They informed me that my insurance approved that they are waiting parts on back order. Every two days they were updating me via sms.And i thought the process will take a month. last week tuesday i received sms that my vehicle is currently in wash and quality inspection. Wednesday i received a call from Panelbeater telling me that my car is fixed i call come and collect it before 17:00 I couldnt go on that. becase i was @ work. The following day went panelbeater to collect the car. The gentlemen that were assisting asked ask how did we get there informed them i took a taxi and they were dissapointed that i didnt request UBER as on 30/09/2024 they did request one to take us home. I just wanna say Thank you so much for FR Panelbeaters. The service is on point from the receptionist, consultant assign with Naked insurance queries and mechanics. My is brand new its like to was never broken, i will refer my family members, collegues and friends. Keep on doing the great work. You are the best.