FA
Fr Auto Panelbeaters
Unclaimed Business
FA
Fr Auto Panelbeaters
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Fr Auto Panelbeaters
Fr Auto Panelbeaters has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Fr Auto Panelbeaters across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceD
TK
DD
Don D
1 reviews | Active since Jan 2020
27 Jan 2025, 06:22
Never agree to he sent there by insurance
They are a bunch of *****s. Came in to fix a fender and front light and boot lid. They ended up *****ing my heated mirrors switch, change my mirrors they stole my side impact airbags and the ones on the front pillars by the windscreen. In the same year had to replace my gearbox and water pump. God knows what else the stripped from the car. Never ever take your car there
Helpful (0)
|Replies (0)DD
Don D
1 reviews | Active since Jan 2020
27 Jan 2025, 06:22
Never agree to he sent there by insurance
They are a bunch of *****s. Came in to fix a fender and front light and boot lid. They ended up *****ing my heated mirrors switch, change my mirrors they stole my side impact airbags and the ones on the front pillars by the windscreen. In the same year had to replace my gearbox and water pump. God knows what else the stripped from the car. Never ever take your car there
0
Replies (0)SM
Susan M
1 reviews | Active since Jan 2020
20 Oct 2024, 18:19
Best Service
i am writing this review with the heart full of Joy and Happiness. My insurance referred my car to be repaired by FR Panelbeaters. it was booked in on 30/09/2024. When arrived them they notice that on their checklist there's another part that was not included on qoutation with insurance. They informed me that i request needs to be submitted to my insurance for additionals to be authorised. They informed me that my insurance approved that they are waiting parts on back order. Every two days they were updating me via sms.And i thought the process will take a month. last week tuesday i received sms that my vehicle is currently in wash and quality inspection. Wednesday i received a call from Panelbeater telling me that my car is fixed i call come and collect it before 17:00 I couldnt go on that. becase i was @ work. The following day went panelbeater to collect the car. The gentlemen that were assisting asked ask how did we get there informed them i took a taxi and they were dissapointed that i didnt request UBER as on 30/09/2024 they did request one to take us home. I just wanna say Thank you so much for FR Panelbeaters. The service is on point from the receptionist, consultant assign with Naked insurance queries and mechanics. My is brand new its like to was never broken, i will refer my family members, collegues and friends. Keep on doing the great work. You are the best.
Helpful (0)
|Replies (0)SM
Susan M
1 reviews | Active since Jan 2020
20 Oct 2024, 18:19
Best Service
i am writing this review with the heart full of Joy and Happiness. My insurance referred my car to be repaired by FR Panelbeaters. it was booked in on 30/09/2024. When arrived them they notice that on their checklist there's another part that was not included on qoutation with insurance. They informed me that i request needs to be submitted to my insurance for additionals to be authorised. They informed me that my insurance approved that they are waiting parts on back order. Every two days they were updating me via sms.And i thought the process will take a month. last week tuesday i received sms that my vehicle is currently in wash and quality inspection. Wednesday i received a call from Panelbeater telling me that my car is fixed i call come and collect it before 17:00 I couldnt go on that. becase i was @ work. The following day went panelbeater to collect the car. The gentlemen that were assisting asked ask how did we get there informed them i took a taxi and they were dissapointed that i didnt request UBER as on 30/09/2024 they did request one to take us home. I just wanna say Thank you so much for FR Panelbeaters. The service is on point from the receptionist, consultant assign with Naked insurance queries and mechanics. My is brand new its like to was never broken, i will refer my family members, collegues and friends. Keep on doing the great work. You are the best.
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Replies (0)R
MO
Mohamed O
1 reviews | Active since Jan 2020
26 Feb 2024, 09:19
Poor service from FR Auto
Booked vehicle in three weeks ago for repairs. Phoned them to confirm appointment but no response. Went in person to workshop only to be told that they will re-schedule my appointment for another week!! and this after I had arranged a car hire for tomorrow. No apology or excuse given for delaying my work. I will go elsewhere for better service.
Helpful (0)
|Replies (0)MO
Mohamed O
1 reviews | Active since Jan 2020
26 Feb 2024, 09:19
Poor service from FR Auto
Booked vehicle in three weeks ago for repairs. Phoned them to confirm appointment but no response. Went in person to workshop only to be told that they will re-schedule my appointment for another week!! and this after I had arranged a car hire for tomorrow. No apology or excuse given for delaying my work. I will go elsewhere for better service.
0
Replies (0)NG
Natalie G
1 reviews | Active since Jan 2020
6 Nov 2023, 11:17
Dishonest
I took my vehicle to FR on Monday for vehicle assessment and I told the assessor as per the insurance instructions I should advise them where I want my vehicle to be repaired. I advised the assessor that I want my vehicle to go to Optimus Autobody because they more efficiently has past experience they would never call me even after the claim has been approved for 3 weeks. My claim get approved and once again FR has authorized the claim to themselves. This is not the first time they have done this and they done this on my other claim and didn't call me for over a week until I call the insurance and changed the MBR and they other MBR called me as soon as they received authorized and FR lies about not getting authorization because they take on more work than they can handle.
Helpful (0)
|Replies (0)NG
Natalie G
1 reviews | Active since Jan 2020
6 Nov 2023, 11:17
Dishonest
I took my vehicle to FR on Monday for vehicle assessment and I told the assessor as per the insurance instructions I should advise them where I want my vehicle to be repaired. I advised the assessor that I want my vehicle to go to Optimus Autobody because they more efficiently has past experience they would never call me even after the claim has been approved for 3 weeks. My claim get approved and once again FR has authorized the claim to themselves. This is not the first time they have done this and they done this on my other claim and didn't call me for over a week until I call the insurance and changed the MBR and they other MBR called me as soon as they received authorized and FR lies about not getting authorization because they take on more work than they can handle.
0
Replies (0)DS
Dikeledi S
1 reviews | Active since Jan 2020
19 Jun 2023, 08:42
Happy Customer
I was involved in an accident and the vehicle was booked in at FR auto panelbeaters. Gladys kept me updated on the feedback of my vehicle because it went in during the easter holidays. The staff is very friendly and did i mention that my car looked as good as new? They are professional and made me feel a home. Thank you to all the staff at FR from the receptionist to the panelbeater.
Helpful (0)
|Replies (0)DS
Dikeledi S
1 reviews | Active since Jan 2020
19 Jun 2023, 08:42
Happy Customer
I was involved in an accident and the vehicle was booked in at FR auto panelbeaters. Gladys kept me updated on the feedback of my vehicle because it went in during the easter holidays. The staff is very friendly and did i mention that my car looked as good as new? They are professional and made me feel a home. Thank you to all the staff at FR from the receptionist to the panelbeater.
0
Replies (0)