FragranceX
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
FragranceX
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About FragranceX
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since May 2017
3 Mar 2026, 09:32
Don't buy from this company
Order Nr. ***7 I placed an order with FragranceX for delivery to South Africa on 12 February, and I have still received no response, no update, and no refund. Despite multiple attempts to contact customer service, I have received absolutely no reply. There has been zero communication regarding my order status, shipping, or any delay. This level of service is extremely disappointing and unprofessional. If a company cannot fulfill an order, the very least they can do is communicate with the customer and process a refund. Being ignored completely is unacceptable. I would not recommend ordering from FragranceX if you expect reliable delivery or proper customer support.
Helpful (0)
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Anonymous
1 reviews | Active since May 2017
3 Mar 2026, 09:32
Don't buy from this company
Order Nr. ***7 I placed an order with FragranceX for delivery to South Africa on 12 February, and I have still received no response, no update, and no refund. Despite multiple attempts to contact customer service, I have received absolutely no reply. There has been zero communication regarding my order status, shipping, or any delay. This level of service is extremely disappointing and unprofessional. If a company cannot fulfill an order, the very least they can do is communicate with the customer and process a refund. Being ignored completely is unacceptable. I would not recommend ordering from FragranceX if you expect reliable delivery or proper customer support.
0
Replies (0)TA
Tatum A
1 reviews | Active since May 2011
6 Oct 2025, 14:46
Disappointed – Fragrance Received Does Not Smell Authentic
I recently purchased a Jo Malone from FragranceX and was extremely disappointed with my order. The fragrance I received smells nothing like the authentic version I’ve bought before. It lacks the original scent profile, depth, and longevity that the genuine product has. Based on these differences, I have serious doubts about the authenticity of the perfume supp****. I contacted FragranceX regarding my concerns and they do not cover shipping for the return or the customs charge. It’s very disappointing, as I chose to order from them trusting their reputation for genuine products. I would like to caution other customers to be aware and to verify their purchases carefully. Authenticity and transparency are important, especially when buying premium fragrances online.
Helpful (0)
|Replies (0)TA
Tatum A
1 reviews | Active since May 2011
6 Oct 2025, 14:46
Disappointed – Fragrance Received Does Not Smell Authentic
I recently purchased a Jo Malone from FragranceX and was extremely disappointed with my order. The fragrance I received smells nothing like the authentic version I’ve bought before. It lacks the original scent profile, depth, and longevity that the genuine product has. Based on these differences, I have serious doubts about the authenticity of the perfume supp****. I contacted FragranceX regarding my concerns and they do not cover shipping for the return or the customs charge. It’s very disappointing, as I chose to order from them trusting their reputation for genuine products. I would like to caution other customers to be aware and to verify their purchases carefully. Authenticity and transparency are important, especially when buying premium fragrances online.
0
Replies (0)