TA
Tatum A
Active since May 2011
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Disappointed – Fragrance Received Does Not Smell Authentic
I recently purchased a Jo Malone from FragranceX and was extremely disappointed with my order. The fragrance I received smells nothing like the authentic version I’ve bought before. It lacks the original scent profile, depth, and longevity that the genuine product has. Based on these differences, I have serious doubts about the authenticity of the perfume supp****. I contacted FragranceX regarding my concerns and they do not cover shipping for the return or the customs charge. It’s very disappointing, as I chose to order from them trusting their reputation for genuine products. I would like to caution other customers to be aware and to verify their purchases carefully. Authenticity and transparency are important, especially when buying premium fragrances online.
0 replies
30 months ago
Friendly and Helpful
Junior Retentions Consultant Luthando Msane was friendly and helpful on the call. Although my query could not be actioned by this department it was a great experience to deal with a friendly person especially when brokers spend a lot of time on the telephone.
262 replies
32 months ago
Claims Feedback Broker Claims - Momentum Insure
Claim Consultant Anneley Jones assisted our brokerage with a recent claim. The service received was exceptional as well as efficient. Great experience! Thank you!
132 replies
38 months ago
Great Service
Steven Dire was super friendly and cheerful to deal with. My request was executed quickly and efficiently. In the corporate world it is super important to reach people who spread cheer all around.
53 replies
127 months ago
Unused item being charged for
I currently hold a contract with MTN. I chose to upgrade from a Blackberry To an IPhone close to two years back. I continued to be billed for the blackberry internet service after my change of contract, which I queried instore and same was removed from my billing invoice thereafter. I am unsure if I was even refunded for this? I happened to look at my recent billing invoice to find in my horror that MTN have proceeded to charge me an additional amount for the months of August, September, October & November for a Blackberry service that I make no use of! What has gone on MTN, is this a system error? I require a quick correction of this error and a refund/credit to my account for the inconvenience caused. This should not be happening to customers.
137 replies
Review Distribution
5 Star
2 (40%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
1 (20%)