Frame Masters
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I found them on-line and was a bit skeptical, but took a chance and placed the order without visiting their shop. I ordered 2 frames, which were not standard size. I was VERY impressed with the frames and quality, and the little effort it took to explain what I wanted. Thank you so very much.... 5 STARS from me.
1 reviews | Active since Jan 2020
I found them on-line and was a bit skeptical, but took a chance and placed the order without visiting their shop. I ordered 2 frames, which were not standard size. I was VERY impressed with the frames and quality, and the little effort it took to explain what I wanted. Thank you so very much.... 5 STARS from me.
1 reviews | Active since Jan 2020
When i received my framed papyrus in a floating frame the brand new frame was scratched. I complained and they offered to redo it with a smile. Wasn't a problem I was told. A few days later Frame Masters in Monument road said to come in and pick up papyrus. I was told I was too fussy and they would not redo it. That they had used silicon to seal the frame and it was too much to redo. They took papyrus out of frame and gave it back to me. Horrified I went to another framing store who did a brilliant job with no scratches and I was told silicon should never have been used. I will never go back to Frame Masters. Rude and dont know what they doing.
1 reviews | Active since Jan 2020
When i received my framed papyrus in a floating frame the brand new frame was scratched. I complained and they offered to redo it with a smile. Wasn't a problem I was told. A few days later Frame Masters in Monument road said to come in and pick up papyrus. I was told I was too fussy and they would not redo it. That they had used silicon to seal the frame and it was too much to redo. They took papyrus out of frame and gave it back to me. Horrified I went to another framing store who did a brilliant job with no scratches and I was told silicon should never have been used. I will never go back to Frame Masters. Rude and dont know what they doing.
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