Ghost company

I feel like this company doesn’t actually exist. I ordered frames to the value of just over R2000 a few weeks ago. I paid via EFT and no one sent me a confirmation email and since then after trying numerous times in their website I have heard back from no one. They are sitting with my money and there’s no way to contact them because they only have a feedback form. No tel number or direct email. Absolute ****mers. I’m so incredibly frustrated. Don’t use them.