Franc Group
2.9|20 reviews
TN
Thandiwe N
1 reviews | Active since Member
24 Feb 2026, 07:33
Franc Stokvel App
I have been investing on this app for 3 months now. Not only is it frustrating that deposits take ages to reflect but getting ahold of someone to assist is even a bigger nightmare. I deposited an amount into the App's account on 25th February and it still has not reflected. I sent an email to enquire to the only contact person whose email address I have (as there is no website) - I have not received any response after following up continuously. This may be my only was of finding out what happened to my deposit.
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Thandiwe N's updateReviewer Update
15 Mar 2019, 13:33Business responded promptly my query after this post and error rectified.
TN
Thandiwe N's update15 Mar 2019, 13:33
Reviewer Update
Business responded promptly my query after this post and error rectified.
Franc Group's replyOfficial
24 Feb 2026, 16:13Hi Thandiwe, thanks for reaching out and your feedback. We're unable to match your contact details to any communication or user information on our side, and have reached out directly to address your query from our info@franc.app email.
Best regards,
Franc Group's reply24 Feb 2026, 16:13
Official
Hi Thandiwe, thanks for reaching out and your feedback. We're unable to match your contact details to any communication or user information on our side, and have reached out directly to address your query from our info@franc.app email.
Best regards,