TN
Thandiwe N
Active since Mar 2019
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Franc Stokvel App
I have been investing on this app for 3 months now. Not only is it frustrating that deposits take ages to reflect but getting ahold of someone to assist is even a bigger nightmare. I deposited an amount into the App's account on 25th February and it still has not reflected. I sent an email to enquire to the only contact person whose email address I have (as there is no website) - I have not received any response after following up continuously. This may be my only was of finding out what happened to my deposit.
109 replies
71 months ago
Old Mutual services appalling.
I have had the worst experience ever while submitting a claim on my late mother's policy. They made me do a whole back and forth to open a late estate account for a policy where I am the nominated beneficiary, I told them I didn't think it was necessary but No did they listen. I went to the Master of the High Court in order to get a LoA to open the account, and the consultant's at the Master told me to tell Old Mutual to read the Estate Act as the Master's office does not get involved where there is a beneficiary. I went back to the Old Mutual branch on Smith Street, Durban and they made me wait on the phone for more than 30 minutes, calling their Wealth department from their offices. Still no answer. My claim is not being processed and no one seems to know what's what. I'm frustrated.
105 replies
83 months ago
Terrible service at Renew-It Durban
My car had a minor accident and was taken in for repairs at this repair center since beginning of April. It is now approaching 3 months and we have followed up until we were blue in the face and we have consistently been given bad service. Each time we call they say they have ordered car parts. We have even made advance payment and they keep on delaying. We went today and they said they are ordering sensors because they lost the existing ones, meanwhile the sensors they are referring to were not even impacted by the accident. I am starting to think these people are stripping car parts. I am concerned and I would advise you never to use them. Our consultant was Ruel Coetser.
53 replies
85 months ago
MBD Credit Solutions Harrasment
I am so tired of being harassed by MBD. I signed a Virgin Active Account and stopped going to gym after 2 months. I was slapped with a cancellation fee of R8000. While I was still trying to negotiate that with Virgin Active, my account was handed over to MBD. I am making monthly payments but MBD is calling me everyday at work without fail and they are discussing my account with the switchboard. The culprit is Busisiwe. I have offered my personal number for them to call but no, they insist on calling the work line every single day (at lease 3 times a day) even though I have started making payments. I find their behaviour very abusive.
336 replies
86 months ago
Virgin Active
Wow! This company's unwillingness to reason is just unbelievable. I joined Virgin Active at a Wellness event at work. The consultant gave me a membership form to fill out and did not alert me to the onerous terms and conditions. After 2 months I decided to cease my membership to cut costs as I was saving for my wedding. I was slapped with a R8000 bill as a "cancellation" fee. Surely, that's unreasonable and they are unwilling to negotiate because in all honesty, what are they losing by my decision to leave gym. It's really exorbitant and ridiculous. Wow!
0 replies
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1 Star
5 (100%)