1 reviews | Active since Member
I purchased a Renault Kiger on the 29th May 2025. Everything went smoothly during the sale, but then everything went downhill. The day the vehicle was delivered I felt a knock on the steering and when I drove over a bump it sounded like the wheel fell off. I phoned for two weeks just about everyday untill I was told to find out myself what is wrong with the vehicle. I took the vehicle to a garage and was told the steering rack has something broken inside and the shocks needs to be replaced. Finally I was heared and I got a courtesy vehicle, but it took almost two weeks and a lot of fighting to find out the garage I took the vehicle to was correct. When I asked if the vehicle was in an accident I was told they are not allowed to disclose that, but with research I found that the CPA says it has to be disclosed. I had to wait two months for new shocks and shock mountings to come from France before I received my vehicle. I still heard a sound on the left wheel and took the car to Renault in Cape Town just to hear I am the problem not the vehicle. We are now in December, i still hear a sound on the left wheel, and I have to take my vehicle to another Renault in Cape Town, with the hope that this time it will be resolved. I also found that the paint on the left front door is different thatn the rest of the car, now I have proof that the vehicle was in an accident. Now I have to start begging again to get something done. I have now handed the case over to the onbutsman and westbank as I am more that fed up with the service I have received.