CH
cesca H
Active since Mar 2016
14
Reviews
0
Industries
Reviews
14 reviews4 months ago
Worse service ever received
I purchased a Renault Kiger on the 29th May 2025. Everything went smoothly during the sale, but then everything went downhill. The day the vehicle was delivered I felt a knock on the steering and when I drove over a bump it sounded like the wheel fell off. I phoned for two weeks just about everyday untill I was told to find out myself what is wrong with the vehicle. I took the vehicle to a garage and was told the steering rack has something broken inside and the shocks needs to be replaced. Finally I was heared and I got a courtesy vehicle, but it took almost two weeks and a lot of fighting to find out the garage I took the vehicle to was correct. When I asked if the vehicle was in an accident I was told they are not allowed to disclose that, but with research I found that the CPA says it has to be disclosed. I had to wait two months for new shocks and shock mountings to come from France before I received my vehicle. I still heard a sound on the left wheel and took the car to Renault in Cape Town just to hear I am the problem not the vehicle. We are now in December, i still hear a sound on the left wheel, and I have to take my vehicle to another Renault in Cape Town, with the hope that this time it will be resolved. I also found that the paint on the left front door is different thatn the rest of the car, now I have proof that the vehicle was in an accident. Now I have to start begging again to get something done. I have now handed the case over to the onbutsman and westbank as I am more that fed up with the service I have received.
0 replies
4 months ago
Insufficient help
Good afternoon I have been having a problem with my medical aid with assistance. The department that I need to talk to apparently has no number to contact them. The call center assistants keep repeating information I already know. They don't have a complaints department to contact accept through a web address they gave me that doesn't exist. I am tired of not getting the help I need.
106 replies
18 months ago
Harrassment
This company has phoned me 5 times in the last hour. If this continues I will open a harrassment case against them.
0 replies
19 months ago
Unlimited are harassers
If someone from unlimited phones me or my company again, I will open a case of harassment against them. I don't have business with them and I'm not interested, but they call me and my boss about 3 times everyday. It's ridiculous
53 replies
20 months ago
Prime video is a ******* company
I opened an account, put in my details to make the payment and start watching, now I can't get into my account, non of my details work, and I'm blocked. Now I'm paying for something I can't use
0 replies
23 months ago
Worst service ever
It is with regret that I have to say that I am unhappy about the service I received from the assessor working on my claim. I should have never joined Santam. I app**** for insurance through my broker and got registered as a Santam Direct client and with my first claim after being in an accident I had to send my qccident details to 6 different email holders had to register info on WhatsApp, very unprofessional, and still no effort was made to help me at all and the assessor has been ignoring my emails. He works in Johannesburg and I live in Cape Town. No onencomes out to inspect your car, you have to do their work and then they "didn't get" the information.
53 replies
33 months ago
Plannet fitness going agains POPI act
My personal banking details was ********ly given to zone fitness after my contract with them were cancelled. And they will not take responsibility of this. I am so angry and shocked to see that a national company will go against the POPI act! It's a disgrace and they need to do something urgently to fix this problem, which not only effected me, but other people as well. They sould pay for this and get a fine and make sure I get the biggest apologie ever or I will sue them for Not complying to a national act
0 replies
46 months ago
I am amaized by your shameful audacity
I have been handed over to a debt collection company for a contract that I don't have. A phone I never received a sim card that I never actvated. Wow what a great company! What a fraudulent company! To drag me to a debt collection company and wanting to blacklist me?
0 replies
54 months ago
More than ****ed off
This is just another complaint against discovery. The 3 coment on this site about how bad their service is. My claim was a 3rd party claim which is still not opened and the accident happened on the 1 October 2021. One department says that the claim is resolved because i received my car and that they don't know anything about a 3rd party claim. The othe department keeps putting the phone down in my ear and the last department I spoke to know about a 3rd party claim but don't have information on the claim and hasn't done anything about it. Even thought I have 3 emails proving I sent them all the details. Now I am not allowed to get angry
0 replies
54 months ago
I can loose my job because of discovery's bad service
I had a problem canceling my vitality on my discovery medical aid. It took me months to do that. The I applied to join discovery banking a year later and still I have not been helped. Now my biggest disappointment happend a month agoi when I was in an accident where I was hit by a truck. After days of fighting and sending mails and spending time on the phone they only realized it was a third-party claim. I received my car back yesterday and I had to pay the access out of my own pocket, which I can't afford! I was forced to borrow money and use all my months money for food and petrol to get my car back. I called the thirt party and they found out that discovery never even opened a docket for my claim. I am so unhappy with discovery. As a national company they have more money than us simple folk, and they know we can't take them to court for bad service even though we have the fullest write to do so and it breaks my heart to now have a car but no petrol to go to work. And discovery just pulls up their shoulders when you tell them that you can loose your work because of them. And no lawyers will help us without payment first.
106 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.142857142857143%)
1 Star
13 (92.85714285714286%)