AP
Amazon Prime
Unclaimed Business
AP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|20 Reviews
May '25 - Apr '26
5(23.5%)
4(0%)
3(5.9%)
2(5.9%)
1(64.7%)
5(23.5%)
4(0%)
3(5.9%)
2(5.9%)
1(64.7%)
Frequently Asked Questions About Amazon Prime
Amazon Prime has a TrustIndex of 0 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Amazon Prime across 177 total reviews. How is the TrustIndex calculated? →
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNT
Nkululeko T
1 reviews | Active since Jan 2020
2 Mar 2026, 08:21
Telkom - Prime Video Subscription a ****
I have cancelled my Prime Video account on the 8th of January 2026. I was charged the full amount in January 2026. It's fine, maybe because I cancelled during the Month. Come feb the amount was also included in the February invoice when i cann thy topl be. I was billed in arrears; February would be the last charge. As of today, 02/03/2026, the amount still appears in the March invoice. Every time I call, they can see the subscription is cancelled, but I'm still being charged. The lady today said they will credit me, but it won't appear in march invoice, it will appear in April's invoice.
Helpful (0)
|Replies (0)NT
Nkululeko T
1 reviews | Active since Jan 2020
2 Mar 2026, 08:21
Telkom - Prime Video Subscription a ****
I have cancelled my Prime Video account on the 8th of January 2026. I was charged the full amount in January 2026. It's fine, maybe because I cancelled during the Month. Come feb the amount was also included in the February invoice when i cann thy topl be. I was billed in arrears; February would be the last charge. As of today, 02/03/2026, the amount still appears in the March invoice. Every time I call, they can see the subscription is cancelled, but I'm still being charged. The lady today said they will credit me, but it won't appear in march invoice, it will appear in April's invoice.
0
Replies (0)PV
Prince V
1 reviews | Active since Jan 2020
20 Jan 2026, 07:34
Renewal of subscription without my consent
I cancelled my subscription in May and in July but they keep renewing my subscription without my consent .Amazon this is theft I am not interested in using your service .
Helpful (0)
|Replies (0)TM
Thatogatsi M
1 reviews | Active since Jan 2020
3 Jan 2026, 22:50
Unauthorized charges on bank account
I sent a subscription cancelation request a month prior however Amazon still charged my account. I sent a compliant 3days ago via email and still no response has been sent.
Helpful (0)
|Replies (0)TM
Thatogatsi M
1 reviews | Active since Jan 2020
3 Jan 2026, 22:50
Unauthorized charges on bank account
I sent a subscription cancelation request a month prior however Amazon still charged my account. I sent a compliant 3days ago via email and still no response has been sent.
0
Replies (0)MT
Maria T
1 reviews | Active since Jan 2020
3 Jan 2026, 08:44
Prime Video unauthorized debit order
I am very upset, as I cancelled Prime video last year durin October and my last payment of R229 was during November 2025. This was deducted from my cheque account, the only account that I authorized. Today, R179 was deducted from my credit card account. I did not authorize this and have no subscription with them. I am trying to reach them via the email address they provide, then I am sent back and forth to the Prime video app, but you cannot communicate with them. I consider this as ***** and want this debit order to be reversed immediately. ME Theron
Helpful (0)
|Replies (0)MT
Maria T
1 reviews | Active since Jan 2020
3 Jan 2026, 08:44
Prime Video unauthorized debit order
I am very upset, as I cancelled Prime video last year durin October and my last payment of R229 was during November 2025. This was deducted from my cheque account, the only account that I authorized. Today, R179 was deducted from my credit card account. I did not authorize this and have no subscription with them. I am trying to reach them via the email address they provide, then I am sent back and forth to the Prime video app, but you cannot communicate with them. I consider this as ***** and want this debit order to be reversed immediately. ME Theron
0
Replies (0)AG
Anesca G
1 reviews | Active since Jan 2020
29 Dec 2025, 06:22
Disappointed!
I subscribed specifically to watch James Bond movies. After 1 week you removed all of them. This was so very rude and disappointing. So I had to unsubscribe. Why did you remove basically the only good stuff on your channel?
Helpful (0)
|Replies (0)AG
Anesca G
1 reviews | Active since Jan 2020
29 Dec 2025, 06:22
Disappointed!
I subscribed specifically to watch James Bond movies. After 1 week you removed all of them. This was so very rude and disappointing. So I had to unsubscribe. Why did you remove basically the only good stuff on your channel?
0
Replies (0)JO
Jaco O
1 reviews | Active since Jan 2020
17 Sept 2025, 14:40
Amazon task mall online platform order
Hi everyone . I almost lost R47k in investing Amazon work at home job online mall task order platform . I got a mail from one of the agent . They manipulated me to invest around R47k in mall task platform I was lucky to get help to refund my money to me. The person who helped me is VOS sharing the details here: +1 -(828) -460‑3938 (what’sapp number) . They will help you get your money back no matter the condition or company task mall Stay away from any kind of work at home job task mall platform . They only take money and not allow you withdraw Guaranteed 100% Recovery
Helpful (0)
|Replies (0)JO
Jaco O
1 reviews | Active since Jan 2020
17 Sept 2025, 14:40
Amazon task mall online platform order
Hi everyone . I almost lost R47k in investing Amazon work at home job online mall task order platform . I got a mail from one of the agent . They manipulated me to invest around R47k in mall task platform I was lucky to get help to refund my money to me. The person who helped me is VOS sharing the details here: +1 -(828) -460‑3938 (what’sapp number) . They will help you get your money back no matter the condition or company task mall Stay away from any kind of work at home job task mall platform . They only take money and not allow you withdraw Guaranteed 100% Recovery
0
Replies (0)AA
NM
Nozipho M
1 reviews | Active since Jan 2020
14 Sept 2025, 04:34
Furious on being debited for a closed account
I am failing to understand why you guys continue to debit my account when it was officially closed on 13/04/2025. I have an email to prove that. I demand a refund of all my ****** money. Some months I’m debited twice. This is daylight *******. You guys are ****** and ****mers of note.
Helpful (0)
|Replies (0)NM
Nozipho M
1 reviews | Active since Jan 2020
14 Sept 2025, 04:34
Furious on being debited for a closed account
I am failing to understand why you guys continue to debit my account when it was officially closed on 13/04/2025. I have an email to prove that. I demand a refund of all my ****** money. Some months I’m debited twice. This is daylight *******. You guys are ****** and ****mers of note.
0
Replies (0)