Terrible Service - Pathetic

Absolutely disgusted with the service of this company.

We had family here from the USA. Booked for the 16th, but due to stormy weather we decided it is not safe. We called numerous times for a refund prior to our trip, when we get told to email. Sent numerous emails which just not went through to them.

Eventually today the mail gets through to them and they will not refund us. My family returned to the USA and I waisted R1400. I will never support them in future again.

Beware because even stormy weather does not allow them to refund you!