Frasers Cavendish

Rudest sales person I have ever come across - ZAHIDA. When I walked in and came to the counter this lady didn’t look up to greet me after I greeted her, carried on with her papers. I then showed her i received 2 identical bags for my birthday - 1 was on my arm and the other in a bag. She then proceeded to treat me like I had ****** the bags. I only wanted to change 1 for a different colour, I didn’t want a refund. Every question I asked her she responded negatively in the rudest manner. I asked for the voucher and left because I refuse to shop from this store ever again.