NO MONEY BACK POLICY-ONLY EXCHANGE OR GET A VOUCHER

When you buy and want to return .....you don't get your money back. Only exchange or voucher. I received a gift from my bf from freedom of movement. I did not like the style and quality. Upon returning we were informed there's a no money back policy. You either exchange or accept a gift card that lasts 3 years. Left a bitter taste in my mouth. I had to choose anything just for the sake of it. Reminded me of Pakistani shops in JHB CBD. They should at least make it clear before you spend. NO MONEY BACK ONLY EXCHANGE. That way we won't make a mistake buying from FOM.